Customer Contact Styles Questionnaire (CCSQ) – Atria Group

Customer Contact Styles Questionnaire (CCSQ)

CCSQ is dedicated to individuals who work directly with clients in banks, sales or different call centres.


  • SHL

Assessment outcome:

  • Clear insight in preferred behaviour style with people, ways of thinking and stress and pressure management
  • Insight in candidate’s potential for good client cooperation
  • Negotiation and persuasion ability level
  • Individual’s potential to cope with client’s objections
  • Clear directions about strengths and weaknesses and precise defined developing plans according to it


Personality questionnaire is specially created for personal preferences evaluation of persons who are in everyday personal or telephone contact with clients.

Do you want to improve your professional and personal results?

Through the most contemporary assessment, methodologies and assessment tools make a significant difference in your business.